Shipping & Delivery

At Jpadweb, we are committed to providing top-quality digital services and consultancy. Since we offer intangible products, such as digital consultations and online services, there is no physical shipping involved. However, we want to ensure you are fully informed about our service delivery process. Here’s everything you need to know:

Service Delivery Method

All our services are delivered digitally, ensuring immediate access and seamless interaction. Depending on the service you’ve opted for, the delivery may vary:

Consultations: Delivered via video call, phone call, or email. A dedicated consultant will reach out to you at the scheduled time.
Project Deliverables: Shared through secure file-sharing platforms or email in the format agreed upon during the project brief.

Timeframes

Consultations: Once scheduled, we will confirm the date and time with you. Consultations are typically available within 48 hours of booking.
Services and Project Timelines: For ongoing services or custom projects, timelines will be shared as per the initial agreement or project scope.

Digital Service Availability

Our digital services are available 24/7. However, certain services may require live consultations or team availability, which will be scheduled during our working hours:

Monday to Friday | 10:00 AM – 8:00 PM (IST).

Customer Support

If you have any questions or need assistance with your service delivery, our customer support team is available to help. You can reach us at:

Email: dev@jpadweb.com
Live Chat: Available on our website during working hours.

Payment and Access

To ensure smooth and secure access to your digital services, we accept PayPal. Once your payment is processed, you will receive instant access to your purchased service or product. For ongoing consultations or services, billing will be handled as per your package or agreement.

Refund & Cancellation Policy

Since our services are digital in nature, we do not offer refunds once a service has been delivered. However, if you experience any technical issues with digital products, please contact us immediately, and we will work to resolve them swiftly.